Definitions a. "Platform": the online platform that brings athletes and trainers together, available via www.me-ga-fit.com and the MegaFit apps. b. "Athlete": an individual who registered on the platform to find a personal trainer and use the offered services. c. "Trainer": an individual or company that registered on the platform to offer personal training services to athletes.
Terms of usea. By using the platform, the athlete or trainer confirms that they have read, understood and agree to these terms. Use of the platform forms a legally binding agreement between the user and the platform. b. The platform may only be used for lawful purposes. Users may not use it for illegal activities, to harm others, or to infringe the rights of other users or third parties.
Registration and accounta. To use the platform, athletes and trainers must register and create an account. Users are responsible for the accuracy and completeness of the information they provide. b. Users are responsible for keeping their account details and password secure and for all activity under their account. c. Users agree to provide the required information, such as contact and payment details, and that this information is correct, complete and up to date. d. Users agree to notify the platform immediately of unauthorised use of their account or any other breach of security.
Services and paymentsa. The platform facilitates interaction between athletes and trainers and provides the means to book appointments and pay for the services delivered. b. Rates are set by the individual trainers and are shown on their profile pages. The platform reserves the right to charge a commission on payments for facilitating the services. c. Payments are processed through a secure payment gateway. Users agree to provide valid payment details. d. Users are responsible for meeting their payment obligations for booked services. e. The platform is not responsible for payment disputes between athletes and trainers. Such disputes must be settled directly between the parties.
Cancellation and refundsa. Cancellation terms may differ per trainer. Athletes are encouraged to review their chosen trainer's cancellation terms before booking. b. Refunds follow the refund policy of the individual trainer. Athletes must be aware of and agree to that policy before booking.
User responsibilitya. Athletes and trainers are responsible for their own actions, communication and behaviour while using the platform. b. Users agree to use the platform in a way that does not harm or hinder the rights of other users or third parties. Posting content that is defamatory, offensive, illegal or harmful to others is not allowed. c. The platform is not responsible for any damage, injury or loss resulting from the interaction between athletes and trainers. Users use the services at their own risk and the platform is not responsible for the results of training sessions. d. Users agree that the platform is not liable for any damage, direct or indirect, arising from the use of the platform. e. Users indemnify the platform, including its officers, employees, representatives and affiliates, against any liability, claims, damages or costs arising from their use of the platform.
User content and conduct rules (EULA)a. Through the platform and the apps, users can post and share messages, photos, profile details and descriptions ("user content"). Users are responsible for their own user content. b. There is zero tolerance for objectionable content and abusive behaviour. It is not allowed to post or send content that: is sexual or explicit; spreads hate or discriminates based on origin, religion, gender, sexual orientation, age, disability or otherwise; is threatening, intimidating, bullying or harassing; is violent or shocking; contains spam, scams or misleading information; or infringes the rights or privacy of others. c. Reporting: users can report objectionable content or a user with the "Report" option in the app's chat, or by emailing info@me-ga-fit.com. d. Blocking: users can block another user with the "Block user" option in the app's chat. A blocked user can no longer send messages, and the chat disappears immediately from the blocking user's list. Blocked users can be unblocked in the profile. e. Action within 24 hours: MegaFit reviews every report within 24 hours. Objectionable content is removed, and a user who breaks these rules can be suspended or removed without prior warning. f. By using the apps and the platform, the user agrees to these rules. Use of the platform is only permitted after accepting these terms.
Termination of the accounta. The platform reserves the right to terminate a user account in case of a breach of these terms, inappropriate behaviour, or if the platform believes the user hinders the operation of the platform. b. Users can close their account at any time by sending a request to the platform. The platform will delete their data in accordance with the privacy policy.
Changes to the termsa. The platform reserves the right to change these terms at any time. Users will be notified of changes through a notice on the website. b. It is the user's responsibility to review the terms regularly.
PrivacyHow we handle personal data is described in our privacy policy: https://me-ga-fit.com/privacy-policy/